FAQs

What We Do?

Every day help for our customers

A team committed to providing service by listening to customer feedback and responding appropriately and efficiently. We are passionate, accountable and local.

1. Broadband questions

1. Use an Ethernet cable to connect your device directly to your router, rather than using WiFi.

2. Close any applications or programs running in the background that may be using up your bandwidth.

3. Make sure your Internet connection is strong and stable (try running a speed test).

4. Update your devices firmware, if available.

5. Adjust the video quality settings on your IPTV player.

6. Ensure you have a good quality router that is capable of handling IPTV streaming.

7. Try using a different media player to play your IPTV streams. 8. Increase your devices RAM, if possible.

9. Make sure your devices processor is capable of handling IPTV streaming.

10. Try using a VPN to bypass any restrictions or throttling on your connection.

There are plenty of reasons to choose NetFx as your ISP (internet service provider.) NetFx Internet is #1 in customer satisfaction over other major cable Internet providers1. With NetFx you’ll also enjoy 99% reliability and experience

There are plenty of reasons to choose NetFx as your ISP (internet service provider.) NetFx Internet is #1 in customer satisfaction over other major cable Internet providers1. With NetFx you’ll also enjoy 99% reliability and experience

There are plenty of reasons to choose NetFx as your ISP (internet service provider.) NetFx Internet is #1 in customer satisfaction over other major cable Internet providers1. With NetFx you’ll also enjoy 99% reliability and experience

Still need help?

2. Billing & Account

There are plenty of reasons to choose NetFx as your ISP (internet service provider.) NetFx Internet is #1 in customer satisfaction over other major cable Internet providers1. With NetFx you’ll also enjoy 99% reliability and experience

There are plenty of reasons to choose NetFx as your ISP (internet service provider.) NetFx Internet is #1 in customer satisfaction over other major cable Internet providers1. With NetFx you’ll also enjoy 99% reliability and experience

There are plenty of reasons to choose NetFx as your ISP (internet service provider.) NetFx Internet is #1 in customer satisfaction over other major cable Internet providers1. With NetFx you’ll also enjoy 99% reliability and experience

There are plenty of reasons to choose NetFx as your ISP (internet service provider.) NetFx Internet is #1 in customer satisfaction over other major cable Internet providers1. With NetFx you’ll also enjoy 99% reliability and experience

There are plenty of reasons to choose NetFx as your ISP (internet service provider.) NetFx Internet is #1 in customer satisfaction over other major cable Internet providers1. With NetFx you’ll also enjoy 99% reliability and experience

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Totally Unlimited Fibre With Absolutely Free Setup

Testimonials

Our client love us!

Amazing customer service both over the phone and in person. The technician was dedicated to a thorough installation.
Amazing customer service both over the phone and in person. The technician was dedicated to a thorough installation.
Amazing customer service both over the phone and in person. The technician was dedicated to a thorough installation.
Amazing customer service both over the phone and in person. The technician was dedicated to a thorough installation.